This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through


To fulfill your order, you must provide us with certain information, such as your name, email address, postal address, phone number, payment information, and the details of the product that you’re ordering. You can place an order as a “Guest” or to make the order process more convenient you can also create an account in our website. When placing an order you may also choose to provide us with additional personal information (head size for a custom hat block, for example), if you contact us directly.

Payment Information. When you make purchases, we process your payments through third-party applications like STRIPE and Paypal. The third-party applications may collect payment information, including your credit or debit card number, card expiration date, CVV code, and billing address, so that you can complete the payment for the selected goods.

We use Google Analytics to gather statistics how customers use our web site. This means when you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.


We use the information that we collect generally to fulfill any orders placed through our web site (including processing your payment information, arranging for shipping. Additionally, we use this personal information to:

  • Communicate with you
  • Screen our orders for potential risk or fraud
  • Notify you of order changes and other information
  • Analyze web statistics through Google Analytics on how customers use our web site
  • We may also be required to retain this information to comply with legal and regulatory obligations, such as accounting purposes.


We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use PayPal so that you can pay for your order in our online store–you can read more about how PayPal uses your Personal Information here: You can read more about how Stripe uses your Personal Information here: 

We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at